Infraestructura Pública Digital

En el año 2025, Sofis Solutions crea la División de Investigación y Desarrollo para las Infraestructuras Públicas Digitales


In 2025, Sofis Solutions created the Research and Development Division for Digital Public Infrastructures (CIDIPD), with the purpose of leading knowledge generation, the design of innovative solutions, and the development of technical capabilities around strategic components of the digital State.

Its mission is to drive the evolution of digital public infrastructures through applied research, analysis of global trends, technological experimentation, and collaboration with governments, international organizations, and technical communities. This division aims to anticipate challenges, promote open and sustainable standards, and contribute to the development of secure, interoperable, inclusive, and public value–oriented digital ecosystems. Research and Development Division for Digital Public Infrastructures

What is a Digital Public Platform?

A digital public platform is a technological infrastructure promoted by the State that provides reusable digital services for public agencies, businesses, and citizens. Its main objective is to facilitate interoperability between systems, optimize public service delivery, and ensure safe and efficient access to tools such as digital identity, electronic signature, online procedures, and open data. Infographic Digital Public Infrastructures
These platforms are designed based on scalability, security, and standardization criteria, and are a central component of public sector digital transformation strategies.

The relevance of digital public platforms lies in their capacity to reduce technological fragmentation within the State, improve operational efficiency, and facilitate the implementation of people-centered digital services. By consolidating cross-cutting functions into common infrastructures, efforts are not duplicated, costs are reduced, and innovation in public services is accelerated.

According to the Digital Public Goods Alliance, “digital public platforms are digital public goods: if well designed, they allow governments to build better services, faster and at a lower cost,” clearly summarizing their strategic value.

The growing trend towards their adoption is driven by the need for integrated digital ecosystems, aligned with the recommendations of multilateral organizations and digital governance frameworks that promote their development as the foundation for sustainable and scalable digital transformation.

Digital public platforms are typically developed around cross-cutting areas that enable the transformation of the State as a whole. Among the most relevant are:
Digital Identity Provides a secure, unique, and verifiable way to identify individuals and legal entities in the digital environment, enabling access to online public services.
Interoperability and Open Data Enables the structured, secure, and efficient exchange of information among public agencies, and promotes data openness to foster transparency, innovation, and citizen oversight.
Government Digital Services Includes platforms that allow users to carry out procedures and transactions online, focusing on user experience, administrative simplification, and 24/7 availability.
Security and Cybersecurity Comprises the capabilities needed to protect State data, infrastructures, and digital services from threats, ensuring integrity, confidentiality, and availability.
Digital Payments and Public Digital Finance Enables mechanisms for collecting fees, taxes, and services, as well as making payments to and from the State, with traceability and efficiency.
Shared Digital Services Reusable solutions (such as notifications, digital signatures, document management, among others) that can be integrated by multiple agencies, avoiding duplication and reducing costs.
Digital Inclusion and Accessibility Ensures that all people, regardless of their geographic location, abilities, or socioeconomic level, can access and benefit from the State's digital services.
Artificial Intelligence and Big Data Incorporates advanced analytical capabilities to improve decision-making, anticipate demand, detect patterns, and optimize public management, always respecting ethical and legal principles.
Sofis Solutions has actively worked on various initiatives related to the development and strengthening of digital public platforms in Latin America. Notable projects include:
Digital Identity Development of solutions that enable the unique and secure identification of citizens in digital environments, facilitating access to online public services.

A notable project is Mi Perfil de Uruguay, which includes verifiable credentials.
Interoperability and Open Data Implementation of platforms that facilitate the secure and efficient exchange of information among different public agencies, improving coordination and efficiency in the public sector.

Key projects include the Social Areas Information System (SIIAS) and the interoperability of identity and vital statistics systems in Uruguay.
Government Digital Services Design and development of portals and applications that allow citizens to carry out procedures and access government services digitally, improving user experience and administrative efficiency.

The tool BionaBPM, which enables the automation of online procedures, has been implemented in organizations in Uruguay, El Salvador, and Peru.
Security and Cybersecurity Implementation of measures and systems to protect government information and digital services against cyber threats, ensuring data confidentiality, integrity, and availability.
Digital Payments and Public Digital Finance Development of systems for managing and processing electronic payments in the public sector, enabling faster and more transparent transactions.

This includes integration with the payment gateway in Uruguay, El Salvador, and Panama.
Shared Digital Services Creation of reusable solutions that can be integrated by multiple agencies, avoiding duplication and reducing costs.

Examples include the digital signature platform and the online procedures platform.
Digital Inclusion and Accessibility Development of initiatives to ensure that all people, regardless of geographic location, abilities, or socioeconomic level, can access and benefit from State digital services.

The initiative #GreenSofis is aligned with the provision of services that consider digital inclusion by design.
Artificial Intelligence and Big Data Incorporation of advanced analytics to improve decision-making, anticipate demand, detect patterns, and optimize public management, always upholding ethical and legal principles.

Sofis Solutions has been working on AI and Big Data initiatives in education, migration, and public finance, among others.