Intersections: art, technology, AI, and public innovation
One of the highlights was the panel discussion “Intersections: public innovation from art and technology,” which featured Santiago Atella, Director of the Intelligent Solutions Division at Sofis Solutions. From a strategic perspective, Santiago Atella explored how creativity, agile methodologies, and emerging technologies — including artificial intelligence — are redefining the way institutions design, operate, and improve their services.
In line with the institutional vision, Santiago stated that public innovation occurs at the intersection of diverse disciplines, combining artistic, technological, and analytical approaches to generate solutions that strengthen public value. AI, he noted, becomes a key ally in enhancing state capabilities, provided it is implemented with responsibility, transparency, and a people-centered focus.
An event to rethink the role of the State
The program included panels on State transformation, creativity in public management, and the role of creative bureaucrats in a context that demands flexibility, openness, and new competencies. Participants included figures such as Silvia Nane, Laura Raffo, Nicolás Rebolledo, and María Noel Riccetto, with moderation by prominent representatives from the public and private sectors.
For Sofis Solutions, its presence at Creative Bureaucracy reaffirms its commitment to public transformation, the incorporation of multidisciplinary approaches, and the development of solutions that integrate creativity, technology, and artificial intelligence in service of institutions and citizens.
Ongoing commitment to public transformation
Our participation adds to a line of work that promotes technologies, methodologies, and capabilities that enable a more agile, intelligent, and people-centered State. From the Intelligent Solutions Division, innovation is promoted as a collaborative, open, and deeply human process, where AI is integrated as a tool to improve public decisions, processes, and experiences.
La Fundación Iberoamericana para la Gestión de la Calidad (FUNDIBEQ) anunció a Sofis Solutions como organización galardonada con el Premio Iberoamericano de la Calidad — Galardón Plata 2025, el máximo reconocimiento regional a la excelencia en gestión. Es el segundo gran premio institucional que recibe la empresa en menos de tres años.