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All the operational information
you need to hire us

Legal data, certifications, technical architecture, references and downloadable documentation — all in one place, so your pre-qualification and hiring process moves smoothly.

Legal information Hiring process Contractual modalities BIonA Suite® Architecture References Documentation Contact
20+
Years · Since 2005
ISO 9001 · 14001 · 37001
Certifications valid until 2025
CMMI-DEV ML3
Appraised 2025
FUNDIBEQ
Ibero-American Prize - Silver - 2025
11+
Countries of operation
Calls we cover

Types of procurement in which we participate

We respond to the most commonly used public sector purchasing schemes, with ready documentation, current prequalification and teams prepared for each regulatory framework.

01
National and international public tenders
Open government procurement processes with Terms of Reference and formal tender documents. Experience in tenders in Uruguay, El Salvador, Panama, Ecuador, and other countries in the region.
We respond to tenders in Spanish and English
02
Multilateral procurement
IDB, World Bank, CAF, European Union. Programs with their own procurement schemes under loans, technical cooperation or regional programs.
ESG safeguards framework included
03
UN and specialized agencies
UNHCR, UNICEF, UN Women, UNDP, PAHO. Specific processes of the United Nations system, including calls for proposals on platforms such as UNGM.
Registered on international platforms
04
Bilateral cooperation
USAID, AECID, GIZ, JICA, KOICA and donor programs. Procurements according to the implementing country and donor framework (including MCC/FOMILENIO).
Documented experience with multiple donors
Direct Contracting: When the institution's legal framework allows it (due to amount, urgency, or other regulatory exception), we also respond to direct contracting processes with documentation equivalent to a tender. Consult our team to assess suitability.
Contract models

Modalidades contractuales aceptadas

CFour engagement models, compatible with the most common public procurement methods in the region. All models are aligned with best practices in multilateral procurement.

01 · Turnkey projects

Fixed-price
With defined scope and cost. Suitable for tenders with closed TORs and contractual deliverables.
Billing
By contractual milestones
Payments
30 days · [adjustable]
Examples
UNHCR · MEF Uruguay

02 · Dedicated agile teams

Time & materials · Retainer
Dedicated teams that support the evolution of the solution. Ideal for multi-year programs with evolving scope.
Billing
Monthly
Payments
30 days · [adjustable]
Examples
UNDP · Plan Ceibal

03 · Staff augmentation

Authorized Body-shopping
Specialized profiles integrated into the client's teams. Monthly scalability flexibility.
Billing
Monthly · Hours / person
Payments
30 days · [adjustable]
Examples
ANEP · Montevideo Municipality

04 · Results-oriented services

Outcome-based · New
Models based on performance and impact indicators. Billing linked to agreed metrics.
Billing
Against impact indicators
Payments
Based on KPI compliance
Examples
[New service — cases in training]
Platform

Architecture and deployment of BIonA Suite®

Technical information for your CIO, solutions architect, or security team. Full documentation is available under NDA.

Main technology stack

JEE Quarkus ReactJs Multi-database Multi-message queue Multi-analytics

Deployment options

  • On-Premise: deployment on the client’s infrastructure. Full data and compute sovereignty.
  • SaaS: managed operation on GCP
  • Hybrid with local data: cloud-based compute, sensitive data on the client’s infrastructure.

Information security

  • Framework aligned with ISO 27001 · Certification expected August 2026.
  • ISO 37001 (anti-bribery) certified · Year 2025.
  • Data encryption in transit (TLS 1.3) and at rest (AES-256).
  • Authentication: SSO · SAML 2.0 · OAuth 2.0 · MFA.
  • Logs, auditing and traceability of actions.
  • Backup and recovery policy according to SLA

Typical SLAs

  • Availability: [99.5% / 99.9% depending on the modality]
  • Critical response time: 15 minutes
  • Maintenance window: agreed with client
  • Software continuity: Escrow policy available upon request
Verifiable references

Authorized references

Clients who authorized being contacted as a formal reference in supplier evaluation processes.

References available upon formal request

Out of respect for our clients and their internal processes, authorized references (with direct contact from the project manager) are provided through formal channels, once a pre-qualification process has begun. Send us an email to procurement@sofis.lat with your institution's information and we will send you the corresponding list.

Operational contacts

Procurement teams by region

Direct contact with procurement managers according to your institution's jurisdiction.

Uruguay · Head Office
Tel. (+598) 2418 8902
El Salvador
Tel. (+503) 2240 0800 / (+503) 7986 4671
Panama
Tel. (+507) 282 1398
Ecuador
Tel. (+598) 98 664 755
Other jurisdictions
Contracting from Uruguay with an international supplier scheme.
Tel. (+598) 98 664 755

Ready to start a process?

Write to us with your institution's details and a project summary or RFP. We'll respond with initial documentation, authoritative references, and a proposal tailored to your contractual terms within 3 business days.

Write to procurement→